Incident Investigation
Expert Insights for Safer Aquatic Environments
Background
With over 130 years of expertise in water safety and risk management, Royal Life Saving Society – NSW is a recognised leader in investigating aquatic incidents. Our approach is grounded in decades of research, active participation in shaping industry guidelines, and our deep involvement in developing both national and international safety standards.
We are committed to ensuring that safety protocols are continuously updated and properly implemented across aquatic environments. This extensive experience allows us to deliver precise and thorough investigations when incidents occur, providing valuable insights to prevent future occurrences.
We employ the Incident Cause and Analysis Method (ICAM), a structured approach that focuses on identifying not only the immediate causes of an incident but also the underlying human factors and root causes.
By analysing these factors, we can understand the broader context and risks involved in each incident. Our investigations are designed to go beyond identifying what went wrong by offering targeted, actionable recommendations that help prevent similar incidents from occurring in the future.
30 years
of Drowning Research
100+
Investigations Conducted
7500 +
Drowning Incidents analysed
130
Years of Service
Service Overview
Royal Life Saving’s incident investigation services provide a comprehensive analysis of aquatic-related incidents, whether they involve injuries, near-drownings, or fatalities. Using the ICAM framework and the Safe Systems for Drowning Prevetion Model , we investigate the incident’s root causes and contributing human factors, assessing how safety protocols, staff performance, and equipment usage played a role.
Our expert team gathers and analyses data, conducts interviews, and reviews safety documentation to build a complete understanding of the event. We deliver a detailed report with findings and tailored recommendations focused on improving safety practices and preventing recurrence.
Benefits of the Service
Royal Life Savings Incident Investigation services have been used across the world and include many benefits including:
ICAM-Based Investigations: We apply the Incident Cause and Analysis Method (ICAM) to uncover root causes and human factors behind incidents.
Expert Knowledge: With over a century of experience, our investigators provide insights backed by industry-leading research and expertise.
Prevention-Focused: Our investigations are not only about identifying past issues but also about offering practical solutions to prevent reoccurrence.
Compliance and Safety Enhancement: We ensure that our recommendations align with current regulations, helping facilities stay compliant while strengthening safety protocols.
Aquatic Facility Training
Royal Life Saving Society – NSW offers specialised Incident Investigation Training tailored for aquatic facility managers and staff. This service equips your team with the skills and knowledge to effectively investigate incidents such as injuries, near-drownings, and equipment failures. By empowering your staff with proper investigative techniques, you can ensure that the root causes of incidents are identified, and preventive measures are put in place to enhance the overall safety of your facility.
Our training program utilises the Incident Cause and Analysis Method (ICAM), a globally recognised framework designed to investigate the human factors and root causes of incidents. Through this hands-on training, participants will learn how to collect and analyse data, interview witnesses, review safety protocols, and develop actionable recommendations.
How does it work?
Collect
Once engaged, we collect and organise all evidence
Analyse
Our experts thoroughly review all relevant incident evidence.
Report
We provide a clear, evidence-based expert report
Learn
Our experts deliver unbiased learnings to prevent future incidents
Some of our recent clients
Sydney Olympic Park Aquatic Centre
Safe Work NSW
Chadwick Lawyers
