
Incident Investigation
Expert Insights for Safer Aquatic Environments

Background
With over 130 years of expertise in water safety and risk management, Royal Life Saving Society – NSW is a recognised leader in investigating aquatic incidents. Our approach is grounded in decades of research, active participation in shaping industry guidelines, and our deep involvement in developing both national and international safety standards.
We are committed to ensuring that safety protocols are continuously updated and properly implemented across aquatic environments. This extensive experience allows us to deliver precise and thorough investigations when incidents occur, providing valuable insights to prevent future occurrences.
We employ the Incident Cause and Analysis Method (ICAM), a structured approach that focuses on identifying not only the immediate causes of an incident but also the underlying human factors and root causes.
By analysing these factors, we can understand the broader context and risks involved in each incident. Our investigations are designed to go beyond identifying what went wrong by offering targeted, actionable recommendations that help prevent similar incidents from occurring in the future.
30 years
of Drowning Research
100+
Investigations Conducted
7500 +
Drowning Incidents analysed
130
Years of Service
Royal Life Saving’s incident investigation services provide a comprehensive analysis of aquatic-related incidents, whether they involve injuries, near-drownings, or fatalities. Using the ICAM framework and the Safe Systems for Drowning Prevetion Model , we investigate the incident’s root causes and contributing human factors, assessing how safety protocols, staff performance, and equipment usage played a role.
Our expert team gathers and analyses data, conducts interviews, and reviews safety documentation to build a complete understanding of the event. We deliver a detailed report with findings and tailored recommendations focused on improving safety practices and preventing recurrence.

Benefits of the Service
Royal Life Savings Incident Investigation services have been used across the world and include many benefits including:
ICAM-Based Investigations: We apply the Incident Cause and Analysis Method (ICAM) to uncover root causes and human factors behind incidents.
Expert Knowledge: With over a century of experience, our investigators provide insights backed by industry-leading research and expertise.
Prevention-Focused: Our investigations are not only about identifying past issues but also about offering practical solutions to prevent reoccurrence.
Compliance and Safety Enhancement: We ensure that our recommendations align with current regulations, helping facilities stay compliant while strengthening safety protocols.
How does it work?

Consultation
We assess your case to determine how our expertise can support you.
Review
Our experts thoroughly review all relevant case materials.
Reporting
We provide a clear, evidence-based expert report in a timely manner
Expert Testimony
Our experts deliver unbiased testimony in court or via expert statement
Some of our recent clients

Sydney Olympic Park Aquatic Centre

Safe Work NSW

Chadwick Lawyers
