Looking for something?

Our Partners Discover the collaborative efforts that drive our success. Learn more about our valued partners who help us achieve our goals and deliver exceptional results. HOME / Our Partners / Phone Subscribe Subscribe Our Government Partners We are working hand in hand with government agencies to address pressing issues and foster meaningful partnerships Explore NSW Government ACT Government TAS Government AUS Government Seven Hills Clubs NSW Community Partners Aquatic Safety Partners Belgravia Leisure Parramatta City Council Cantebury Bankstown Council Penrith City Council Inner West Council International Life Saving Commonwelath Life Saving International Partners Enquire about partnering with us Enquire Today Swimming and Water Safety Partners Belgravia Leisure Parramatta City Council Cantebury Bankstown Council Penrith City Council Inner West Council

Incident Investigation Expert Insights for Safer Aquatic Environments HOME / Incident Investigation / Phone Subscribe Subscribe Background With over 130 years of expertise in water safety and risk management, Royal Life Saving Society – NSW is a recognised leader in investigating aquatic incidents. Our approach is grounded in decades of research, active participation in shaping industry guidelines, and our deep involvement in developing both national and international safety standards. We are committed to ensuring that safety protocols are continuously updated and properly implemented across aquatic environments. This extensive experience allows us to deliver precise and thorough investigations when incidents occur, providing valuable insights to prevent future occurrences. We employ the Incident Cause and Analysis Method (ICAM), a structured approach that focuses on identifying not only the immediate causes of an incident but also the underlying human factors and root causes. By analysing these factors, we can understand the broader context and risks involved in each incident. Our investigations are designed to go beyond identifying what went wrong by offering targeted, actionable recommendations that help prevent similar incidents from occurring in the future. 30 years of Drowning Research 100+ Investigations Conducted 7500 + Drowning Incidents analysed 130 Years of Service Service Overview Royal Life Saving’s incident investigation services provide a comprehensive analysis of aquatic-related incidents, whether they involve injuries, near-drownings, or fatalities. Using the ICAM framework and the Safe Systems for Drowning Prevetion Model , we investigate the incident’s root causes and contributing human factors, assessing how safety protocols, staff performance, and equipment usage played a role. Our expert team gathers and analyses data, conducts interviews, and reviews safety documentation to build a complete understanding of the event. We deliver a detailed report with findings and tailored recommendations focused on improving safety practices and preventing recurrence. Benefits of the Service Royal Life Savings Incident Investigation services have been used across the world and include many benefits including: ICAM-Based Investigations : We apply the Incident Cause and Analysis Method (ICAM) to uncover root causes and human factors behind incidents. Expert Knowledge : With over a century of experience, our investigators provide insights backed by industry-leading research and expertise. Prevention-Focused : Our investigations are not only about identifying past issues but also about offering practical solutions to prevent reoccurrence. Compliance and Safety Enhancement : We ensure that our recommendations align with current regulations, helping facilities stay compliant while strengthening safety protocols. Aquatic Facility Training Royal Life Saving Society – NSW offers specialised Incident Investigation Training tailored for aquatic facility managers and staff. This service equips your team with the skills and knowledge to effectively investigate incidents such as injuries, near-drownings, and equipment failures. By empowering your staff with proper investigative techniques, you can ensure that the root causes of incidents are identified, and preventive measures are put in place to enhance the overall safety of your facility. Our training program utilises the Incident Cause and Analysis Method (ICAM), a globally recognised framework designed to investigate the human factors and root causes of incidents. Through this hands-on training, participants will learn how to collect and analyse data, interview witnesses, review safety protocols, and develop actionable recommendations. How does it work? Collect Once engaged, we collect and organise all evidence Analyse Our experts thoroughly review all relevant incident evidence. Report We provide a clear, evidence-based expert report Learn Our experts deliver unbiased learnings to prevent future incidents Some of our recent clients Like Sydney Olympic Park Aquatic Centre Like Safe Work NSW Like Chadwick Lawyers Like Maddocks Law Firm Enquire Now Expert Insights for Safer Aquatic Environments Enquire Now

Safety Assessments Royal Life Saving offers a range of safety assessment services to help owners and operators of aquatic facilities ensure that your facility is safe and compliant. Enquire Now HOME / Safety Assessments / Phone Subscribe Subscribe Aquatic Facility Safety Assessment The Royal Life Saving Aquatic Facility Safety Assessment (AFSA) is a comprehensive analysis of the policies, procedures, operations and activities of a public or commercial aquatic facility. The AFSA is the easiest and most effective way View More Facility Design Assessment Greater investment in the design and planning stage of aquatic environments can significantly benefit the long-term operation of an aquatic venue. View More Mystery Guest Assessment The Royal Life Saving Mystery Guest Program provides aquatic facilities with confidential assessments by trained evaluators to enhance operational standards and ensure optimal safety and service quality. View More Supervision Risk Assessment Supervision is deployed in aquatic facilities with the purpose of reducing the level of risk in an inherently risky environment. View More Signage Assessment Water safety signage is a commonly used risk mitigation strategy in aquatic venues. View More Need some help? If you can't find what you're looking for, please let us know how we can assist you further or clarify what specific information or assistance you need. Contact Us

Campaigns We advocate on a wide range of drowning prevention and water safety issues through targeted campaigns, educating communities about the risks of drowning, prevention strategies and support needed for the aquatic industry. HOME / Royal Life Saving Campaigns / Phone Subscribe Subscribe View Campaign EVERYONE CAN LEARN TO SWIM Meet our community members and watch their stories on why swimming is important for everyone. View Campaign ARE YOU SWIM READY? Before you jump in check out your local Aquatic Centre. When it comes to safety, socialising and support there's no better place. View Campaign ACTIVE ADULTS Enjoying a water way of life... our entire life View Campaign ARE YOU SUMMER READY? Now’s the time to check in with yourself and your family so you can safely enjoy a water way of life this summer. View Campaign SUMMER SAFETY CAMPAIGN Enjoying the water is an Australian way of life… a water way of life View Campaign KEEPING OUR COMMUNITIES SAFE When Swimming, Boating or Fishing Media Royal Life Saving is always happy to assist members of the media in any way we can and we welcome media enquiries. We have a range of B-Roll, Images and Media Releases. Royal Life Saving is also available to comment on a range of drowning and non-fatal drowning incidents, as well as swimming and water safety issues. Contact Us

Facility Design Assessment Inclusive Aquatic Designs for a Safer Future HOME / Expert Witness / Phone Subscribe Subscribe Background The Royal Life Saving Aquatic Facility Design Assessment Service was developed to address the critical need for safe and inclusive aquatic environments. With the rise in new pool constructions and renovations across Australia, there was a growing demand for expert guidance to ensure facilities are designed to prevent accidents and cater to all users, including those with diverse needs. The service is grounded in the Guidelines for Safe Pool Operations (GSPO) and the National Construction Code, which provide a benchmark for safety and compliance in aquatic facilities. These standards were created to mitigate risks associated with aquatic environments, including drowning, slips, and falls, and to ensure that all facilities meet rigorous safety requirements during the design phase. By integrating these established guidelines, Royal Life Saving aims to promote a proactive approach to safety and inclusivity in facility planning. Many past incidents and design oversights have highlighted the importance of considering these factors early in the construction process. This service helps address potential hazards and accessibility issues before they become costly or dangerous problems. The assessment service reflects Royal Life Saving's commitment to reducing preventable accidents and fostering a culture of safety in the community. It underscores the organisation's broader mission to save lives and promote safe aquatic practices across Australia by influencing how facilities are designed and operated. 100+ Assessments Conducted 10,000+ Hours Assessing Facilities 70+ Checkpoint of Assessment 130 Years of Service What is a Facility Design Assessment? The Royal Life Saving Facility Design Assessment is a service developed to ensure the safety and inclusivity of aquatic facilities through expert evaluation of both design plans and completed builds. By leveraging industry standards and guidelines, the assessment provides critical insights into potential safety risks and accessibility challenges, helping facility operators create environments that are secure and welcoming to all users. The service focuses on identifying flaws in both the design and construction phases, promoting best practices to address safety and compliance issues early. This comprehensive approach not only enhances the safety of aquatic environments but also ensures facilities meet the highest standards of accessibility and user experience from planning to completion. Benefits of the Service A Facility Design Assessment through Royal Life Saving can result in many benefits, including: Identification and resolution of hazards and non-compliant elements Effective prevention of injury and illness Enhanced usability of an aquatic facility Improved productivity and reduced costs Better prediction and management of operational costs over the lifecycle of an aquatic facility Greater visibility to pool space through a reduction in visual barriers and ‘blind spots’ and subsequently, a reduction in the number of qualified staff required How does it work? Consultation We assess your case to determine how our expertise can support you. Review Our experts thoroughly review all relevant case materials. Reporting We provide a clear, evidence-based expert report in a timely manner Expert Testimony Our experts deliver unbiased testimony in court or via expert statement Some of our recent clients Like Grafton Olympic Pool Like Goulburn Aquatic Centre Like Moree Artesian Aquatic Centre Like Oran Park Aquatic Centre Like Port Maquarie Aquatic Facility Like Tara Aquatic Centre Like Inverell Shire Council Like Waves Aquatic and Leisure Centre Like Parramatta City Council Like Inner West Council Enquire Now Secure Your Facility's Future: Schedule a Design Assessment Now! Enquire Now

Mystery Guest Assessment ‘Unlocking the Secrets to Safety’ HOME / Expert Witness / Phone Subscribe Subscribe Background The Royal Life Saving Mystery Guest Program provides aquatic facilities with confidential assessments by trained evaluators to enhance operational standards and ensure optimal safety and service quality. The Royal Life Saving Mystery Guest Program was developed in response to a specific recommendation from the NSW Coroner’s Drowning Inquest following a tragic Public Pool Drowning Death on March 20, 2016. The inquest examined the circumstances surrounding the drowning and identified critical areas where improvements in safety protocols and facility management could potentially prevent similar incidents in the future. The NSW Coroner concluded that implementing a robust and anonymous evaluation system could significantly enhance the safety and operational standards of aquatic facilities. 500+ Assessments Conducted 12 Months of the Year 80+ Aquatic Facilities Annually 130 Years of Service What is the Mystery Guest Program? The Royal Life Saving Mystery Guest Program is a strategic initiative designed to enhance the quality and safety of aquatic facilities through anonymous, comprehensive evaluations. By deploying trained mystery guests to assess various aspects of facility operations, the program provides valuable insights that help operators improve service delivery, safety standards, and overall user experience. The program aims to identify hidden issues, promote best practices, and ultimately prevent future drowning incidents by ensuring that aquatic facilities maintain the highest standards of safety and service. Benefits of the Service The Royal Life Saving Mystery Guest Program offers several benefits for aquatic facilities, including: Unbiased Assessment : Provides an objective, third-party evaluation of customer service, safety standards, and facility cleanliness. Enhanced Customer Experience : Helps facilities understand the customer journey from entry to exit, highlighting opportunities to enhance the overall experience. Benchmarking and Best Practices : Allows facilities to benchmark their performance against industry standards and adopt best practices from leading facilities. Actionable Feedback : Delivers detailed reports with actionable feedback, helping management implement targeted improvements and staff development. How does it work? Consultation We assess your case to determine how our expertise can support you. Review Our experts thoroughly review all relevant case materials. Reporting We provide a clear, evidence-based expert report in a timely manner Expert Testimony Our experts deliver unbiased testimony in court or via expert statement Some of our recent clients Like Liverpool Council Like Belgravia Leisure Like Parramatta City Council Like Cantebury Bankstown Council Like Penrith City Council Like Inner West Council Enquire Now Join a growing list of aquatic facilities unlocking their secrets to safety Enquire Now

Supervision Validation Assessment ​ HOME / Safety Assessment / Phone Subscribe Subscribe Background ​ Supervision is deployed in aquatic facilities with the purpose of reducing the level of risk in an inherently risky environment. Lifeguards play a vital role in preventing incidents through patron education, pool space management and rule enforcement. They are also relied upon to be the first responder in the event of any emergency. The supervision plan of every aquatic facility should vary significantly depending on context. A one size fits all supervision plan is unlikely to be effective across most aquatic facilities. For a supervision plan to be effective and deliver on expectation, it is vital that the operator adopts a systematic approach to the development and review of the strategies used and measures their effectiveness through external review by an appropriately qualified third-party, such as Royal Life Saving. In evaluating the system of supervision, Royal Life Saving adopts risk management principles to ensure the deployment of supervision is planned and targeted to manage risk and provide an appropriate standard of safety specific to the facility, while reflecting information provided in the Guidelines for Safe Pool Operation. Benefits of the Service How does it work? Planning We work with the Aquatic Facility to understand its specific needs Assessment Our qualified and experienced assessor visits the Aquatic Facility Evaluation Performance is evaluated against regulation, standards and best practice Reporting A comprehensive report if provided with findings and recommendations Some of our recent clients Liverpool Council Belgravia Leisure Parramatta City Council Cantebury Bankstown Council Penrith City Council Inner West Council Book today ​ Book Now

HOME / Events / Phone Subscribe Subscribe Categories Honours and Awards Industry Sports TPASection_lyb681sw Fri, 30 Aug Draft Event / Lilyfield Details 30 Aug 2024, 7:00 pm – 11:00 pm Lilyfield, 38 Frazer St, Lilyfield NSW 2040, Australia Events Stay updated on our latest events and workshops dedicated to advancing aquatic safety. Explore opportunities to learn, collaborate, and stay informed about industry trends and innovations.

Looking for something? Use our search tool to find specific information, articles, resources, and more across our website. All (20) Pages (16) News (3) Events (1) Results found for "" Pages (16) Fullscreen Page | My Site Privacy Policy | My Site A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy. Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location. In general, what should you cover in your Privacy Policy? What type of information do you collect? How do you collect information? Why do you collect such personal information? How do you store, use, share and disclose your site visitors' personal information? How (and if) do you communicate with your site visitors? Is your service targeting and collecting information from Minors? Privacy policy updates Contact Information You can check out this support article to receive more information about how to create a privacy policy. Privacy Policy The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your privacy policy. Learn to Swim Pathways | My Site Everyone Can Learn to Swim Swimming and water safety education is an important life skill for any person of any age. We believe that everyone should have the opportunity to enjoy the many benefits that come from swimming and aquatic activity regardless of age or experience. Email Us (02) 9634 3700 Subscribe Learn to Swim Learn to Swim Guidelines for Safe Pool Operations Learn to Swim Child Safety in Aquatic Facilities Learn to Swim Training Resources for In Service Training Learn to Swim Keep Watch at Public Pools Learn to Swim Aquatic Safety Tips and Advice Menu Find a Swim School Learn to Swim Pathways Learn to Swim Programs Funding Opportunities Swim Teaching Hub Swim School Excellence Get in touch Subscribe Follow us Contact Us Subscribe Contact us at info@royalnsw.com.au or call us on (02) 9634 3700 Subscribe to stay up to date with the latest news and information Follow on on our range of social media platforms for the latest news and information View All News (3) NSC | IAKS 2024 SHINES A SPOTLIGHT ON ROADMAP TO STRENGTHENED SECTOR IMPACT NATIONAL SPORTS & PHYSICAL ACTIVITY CONVENTION | IAKS 2024 SHINES A SPOTLIGHT ON ROADMAP TO STRENGTHENED SECTOR IMPACT The National Sports and Physical Activity Convention (NSC) IAKS 2024, hosted at the Melbourne Convention & Exhibition Centre on 27-28 June, has been a beacon for industry leaders in sport, recreation, and leisure management. This year's event was proudly supported by Royal Life Saving Society – Australia (RLSSA), reinforcing their commitment to advancing the aquatic industry and drowning prevention sectors. Key Highlights Aquatic Leisure Management Stream The aquatic leisure management stream, facilitated by Royal Life Saving, highlighted critical trends and practices for the sector. The focus was on sustainable and inclusive practices, youth engagement, and environmental stewardship. This stream underscored the importance of diversifying the user base and workforce within the industry to enhance community well-being. Image 1: RLSSA President Alex Ash chairs Workshop Workshop Highlights Workshop: Sustainable Practices in Aquatic Facility Management This workshop delved into the urgent need for sustainable practices within aquatic facilities. It emphasised the adoption of renewable energy sources and programs designed to reduce the ecological footprint of the industry. Workshop: Industry Workforce Development The discussion here centred on the continual development of the industry’s workforce, streamlining professional accreditation schemes, and ensuring the provision of safe environments for all patrons. These measures are crucial to maximising the social value of aquatic facilities. Debate on Management Models for Public Aquatic Facilities A significant highlight was the debate on outsourcing versus insourcing management models for public aquatic facilities. An all-star panel of industry and local government executives shared insights into the pros and cons of each model, providing valuable perspectives for stakeholders. Image 2: Debaters (L-R) Included: Gar Holohan, CEO Aura Leisure; Nadine Kemp, Executive General Manager – Recreation, the Y Victoria; Nick Cox, CEO Belgravia Leisure; John Oxley, CEO Stockport Active; Kim Critchley, Unit Manager Aquatic Leisure Services Merri-bek Council; Alison Dixon, CEO Western Leisure Services; & Justin Scarr, CEO RLSSA (as Chair) Emerging Leaders Scholars Program The emerging leaders scholars engaged in a robust program, including a workshop with VicHealth scholars on the first day and networking sessions with industry CEOs on the second day. These activities aimed to build stronger networks and relationships with industry leaders, equipping the scholars to bring back innovative learnings to their organisations and communities. Image 3: Emerging Leaders Scholars and Organisers Keynote Sessions The convention featured compelling keynote sessions focused on youth engagement, inclusion & cultural safety, creating inviting active recreation spaces, and designing liveable cities. These sessions provided a visionary outlook on promoting participation and fostering healthier communities. Royal Life Saving's Government Partnerships for the Aquatic Industry As we conclude another impactful year, Royal Life Saving celebrates significant achievements through our collaborative efforts with government bodies to enhance water safety and improve the Aquatic Industry. One of our proudest achievements this year was the initiation of Project Harmony, a landmark initiative aimed at ensuring children in Western Sydney have equitable access to essential swimming and water safety lessons. Through partnerships with Local Governments and the NSW Office of Sport, we have worked tirelessly to expand access and deliver these crucial life-saving skills to our community's youngest members. Our ongoing liaison with the NSW Department of Health and Industry Suppliers has also seen fruitful results with the review and updating of Water Quality Guidelines for NSW, ensuring that our swimming pool are safe and conducive to Industry needs. In collaboration with the NSW Department of Education, we have expanded our Swim Teacher and Basic Water Rescue Training programs, equipping educators with the necessary skills to empower future generations with confidence in the water. We are proud to have expanded the Smart and Skilled funding program in partnership with the NSW Government Training Services, providing free or discounted training opportunities to bolster the Aquatic Industry workforce's capabilities. Additionally, our collaborative efforts with local and state governments have led to the development of comprehensive Drowning Prevention Plans for Western Sydney, ACT, and Tasmania, aimed at reducing water-related fatalities through targeted community interventions and education. Lastly, we are excited to announce the release of the State of the Industry Report in Collaboration with our National Office, which provides valuable insights into current trends, challenges, and opportunities within the aquatic industry, shaping future policies and initiatives. These achievements underscore our commitment to advocating for and on behalf of the aquatic industry, fostering safer aquatic environments and empowering communities across our communities. We look forward to continuing our collaborative efforts in the coming year to further advance the aquatic industry. New Website set to turn heads Our comprehensive courses cover all aspects of first aid, including CPR, so you can be prepared for emergencies. Enrol today and join the thousands of people who have already learned lifesaving skills with Royal Life Saving. View All Events (1) Draft Event 30 August 2024 | 9:00 am 38 Frazer St, Lilyfield NSW 2040, Australia View All

Fri, 30 Aug | Lilyfield Draft Event Tickets are not on sale See other events Time & Location 30 Aug 2024, 7:00 pm – 11:00 pm Lilyfield, 38 Frazer St, Lilyfield NSW 2040, Australia Share this event