Call Triple Zero (000), ask for an ambulance and follow the operator’s instructions. Call Triple Zero (000) Dial 000 and ask for the Police first if: - Someone is missing in the water or has not resurfaced. - The incident is in an open waterway, river, lake, beach, or public area. - There is risk to others or the situation is unsafe (for example, dangerous currents, vehicles, or crowd hazards). - You are unsure who to call — the police coordinate search, rescue, and emergency services. Then ask for an Ambulance if: - The person is unconscious, not breathing, or requires CPR. - There are injuries, water inhalation, or signs of distress such as coughing, vomiting, or struggling to breathe. - You need urgent medical advice while waiting for help to arrive.

Reach or throw rather than go. Avoid entering the water unless trained and able to do so safely. Can I safely perform this rescue? Before acting, ask yourself: Can I safely perform this rescue? Always choose the safest rescue method: Talk – Give calm instructions. Reach – Use a stick, rope, towel, or designated reaching aid. Throw – Toss a buoyant rescue device (ring, throw bag, or any floating object). Wade – Enter only if conditions are safe and with a flotation aid. Row – Use a boat or floating craft equipped with rescue gear. Swim (with rescue equipment) – Approach with a rescue tube or buoy. Non-contact tow – Tow the person using any buoyant aid. Contact tow – Last resort; high risk and only if no safer option exists. When in doubt, call for help and remain on the shore.

CPR (Cardiopulmonary Resuscitation) is a lifesaving technique used when someone is unresponsive and not breathing normally. How to Perform CPR If someone is not breathing after being removed from the water: Call Triple Zero (000) or ask someone nearby to do so. Begin CPR immediately. Adults and Children - Place the heel of your hand in the centre of the chest. - Place your other hand on top and interlock your fingers. - Press down hard and fast – about 100–120 compressions per minute, roughly 1/3 the depth of the chest. - After 30 compressions, give 2 rescue breaths. - Continue until help arrives or the person recovers. Infants (under 1 year) - Use two fingers in the centre of the chest. - Press down about 1/3 the depth of the chest. - Provide 30 compressions followed by 2 gentle breaths. - Repeat as above.